Refund policy

 

What is your refund/return policy? 

Returns are only accepted for damaged items. If you have received an order that is damaged or broken, please send an email to hello@artistsierrabarnes.com with a photo of the damaged item. The photo will be reviewed, and a refund or exchange will be issued. Customers will not be responsible for the additional shipping charges if your damaged item is eligible for a replacement. 

Please allow 1-2 business days for a response to your return request. If applicable, your return will be issued same day or next day, and will arrive within 5-7 business days. 

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